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CATERSERV CONTRACTS

Calendar Mock up of a CaterServ Planned Preventative Maintenance visit to a school
Caterserv Engineer next to Rational Oven at customer site

Service Contracts

Protect Your Kitchen with a CaterServ Service Contract​ - A CaterServ Service Contract is the most effective way to keep your commercial kitchen running safely, efficiently and without costly disruption.

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Designed for schools, restaurants, cafés and catering facilities across Kent and the South East, our contracts provide priority support, preventative maintenance and long-term cost savings. ​


Rather than reacting to breakdowns, our Service Contracts focus on prevention, performance and priority care. Keeping your equipment working when you need it most.

What's Included in a CaterServ Service Contract?

  • 12-month periodic service schedule

  • Planned Preventative Maintenance (PPM)

  • Priority repair callouts

  • Discounted labour and repair rates

  • 95%+ first-time fix rate

  • Extensive van-stock spare parts

  • Coverage for almost all kitchen equipment

  • Flexible scheduling around your service times

  • Gas Safe, manufacturer-trained engineers

  • Safe Contractor-accredited company

 

Top 3 Benefits of a CaterServ Contract

​1. Priority Repairs & Faster Response
Contract customers receive prioritised callouts, faster attendance and queue-jumping support when a breakdown occurs.​
2. Fewer Breakdowns with Planned Maintenance
Regular PPM servicing reduces unexpected failures, improves reliability and keeps your kitchen compliant.​
 
3. Predictable Costs & Long-Term Savings
with discounted labour rates, fewer emergency repairs and extended equipment lifespan, service contracts deliver real financial savings over time. Rather than reacting to breakdowns, our Service Contracts focus on prevention, performance and priority care. Keeping your equipment working when you need it most.​

Service Contracts for Schools

We are trusted by 130+ schools across Kent, delivering safe, reliable and compliant kitchen support throughout the academic year.
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School Service Contracts include:

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  • DBS-checked engineers

  • School holiday scheduling

  • Priority response during service hours

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    Budget-friendly, predictable maintenance costs

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Our school clients rely on us to keep kitchens operational, compliant and ready for daily service.

Let’s Work Together

Protect your kitchen, reduce breakdowns and gain priority support with a CaterServ Service Contract.

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